Contact Us

Business Customer Support

For issues regarding Business Billpay, Business Electronic Banking or other business related items.
Business Contacts

Bill Pay Support

For issues regarding setting up new bills and other bill pay related inquiries.
844.699.6460

TeleBank

If you do not have internet access, try PVB Telebank Telephone Banking to transfer funds and check account balances.
877.707.2265

Credit Cards (Report Lost or Stolen)

To report lost or stolen credit cards after Poca Valley Bank is Closed.
877.602.8965

Debit Cards (Activation or PIN Reset)

If you need to activate your new card or you need to change the pin on your current card.
800.992.3808

Debit Cards (Report Lost or Stolen)

If your Debit Card has been stolen or it has turned up missing, let us know so we can deactivate your card for you.
833.809.9865

Debit Cards (Dispute Call Center)

If you notice a charge on your debit card that you didn't make, let us know and we will cancel your card and order you a new one.
833.809.9866