Last Updated: 15 July 2024

This Privacy Policy describes how we collect, use, and protect your personal information.
For more detailed information, please review our Privacy Notice.

FACTS: What does POCA VALLEY BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and income
account balances and payment history
credit history and credit scores

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Poca Valley Bank chooses to share; and whether you can limit this sharing.

Reasons We Can Share Your Personal Information

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

• Does Poca Valley Bank share? Yes

• Can you limit this sharing? No

For our marketing purposes – to offer our products and services to you.

• Does Poca Valley Bank share? Yes

• Can you limit this sharing? No

For joint marketing with other financial companies.

• Does Poca Valley Bank share? No

• Can you limit this sharing? We don’t share

For our affiliates’ everyday business purposes – information about your transactions and experiences.

• Does Poca Valley Bank share? Yes

• Can you limit this sharing? No

For our affiliates’ everyday business purposes – information about your creditworthiness.

• Does Poca Valley Bank share? No

• Can you limit this sharing? We don’t share

For non-affiliates to market to you.

• Does Poca Valley Bank share? No

• Can you limit this sharing? We don’t share

What We Do

How does Poca Valley Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Poca Valley Bank collect my personal information?
We collect your personal information, for example, when you:

• open an account or deposit money

• pay your bills or apply for a loan

• use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?
Federal law gives you the right to limit only:

• sharing for affiliates’ everyday business purposes – information about your creditworthiness

• affiliates from using your information to market to you

• sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.

• Hays and Company, a non-financial company.

Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.

• Poca Valley Bank does not share with non-affiliates so they can market to you.

Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.

• Poca Valley Bank doesn’t jointly market.

Questions?

Call 844-782-2651 or go to www.pocavalleybank.com